FREQUENTLY ASKED QUESTIONS
How do I register my camper?
Head over to the REGISTRATION page. You’ll find links to our registration system for either creating a new account for new campers or logging onto your existing account for returning campers.
I forgot my username and/or password. What should I do?
PLEASE DO NOT CREATE A NEW ACCOUNT. Click over to the REGISTRATION page for the password reset link. If that doesn't work, we are available via phone or email to help.
If I’ve registered but haven’t made a deposit, does my camper have a spot?
Unfortunately, no. Your registration isn’t complete until you make a deposit either via credit card or by check.
Do you offer discounts?
We offer early bird registration (ends March 9th), sibling, and multi-session discounts. Only one discount per camper is applicable. Each discount has the same value of $75 per week. If you are receiving financial aid, discounts cannot be applied to your account.
I’m planning on applying for financial aid, so I haven’t made a deposit. Are you holding a spot for my camper?
Unfortunately we cannot hold a spot without a deposit. Please see the financial aid info sheet that came with your application for more information. For a financial aid application, please email us at firstname.lastname@example.org.
When do I have to fill out the health form?
Every camper is required to have a health form to attend camp. This form must be filled out by June 1st, 2020. This is an online form you can find in our registration system under the FORMS tab. Returning campers are required to fill out a new health form each year.
My camper has specific dietary needs. How do I get this information to you?
Please make a note of it in your camper’s HEALTH FORM. Our camp kitchen is able to accommodate a variety of diets and food allergies. If you have specific concerns, please contact us.
I’m trying to register for a camp session, but the system won’t let me select it. What’s happening?
There could be a number of reasons. That particular camp session could be sold out, or you may have already registered for that week somehow. Please call the office and we will assist you.
How can I add pre-purchase items to my account?
You will NOT be able to add items to your online account once you've submitted a registration. Please contact the office, and we'll be happy to update your account.
Can I change the session my camper is registered for?
If you'd like to change to a different session, please contact the office and we'll be able to update your application if that session is still available. Please do not re-register for the new session online.
I registered and made a deposit, but now I have to cancel. Can I get a refund?
Cancellations made more than 30 days prior to the first day of the camp session for which your camper is registered, will receive a full refund less a $100 cancellation fee. Payments are non-refundable for cancellations that are made less than 30 days prior to the first day of the camp session for which your camper is registered. You may call the office or email us to cancel.
My camper is registered for multiple weeks. Do I have to pick them up in-between sessions?
You can either pick up your camper between these weeks or purchase the “Extra Stay Between Sessions” option. This fee will cover the cost of your child’s lodging and meals between the end of their first week of camp and the start of their second. If staying for all three sessions, you'll need to purchase two Extra Stays.